The Professional Services sector is enormous. These businesses provide critical services to their clients and are “the expert” in the areas and domain they operate in. While there are many larger and megafirms in this space there are also many sole proprietors, small businesses and mid-sized firms, practices, and companies. We serve many Professional Services businesses, and we are a professional services business ourselves!
Challenges affecting Professional Services companies include rapidly changing technology and workflows. While proprietors and Managing Directors and Partners at Law Firms, Accounting Practices and Financial Planning providers may be experts in their domain, new technologies like AI, ML, automation, RPA may not be in their wheelhouse. When other entities in the space leverage these tools if firms do not, they are at a disadvantage. Other challenges come in the form of hiring and retaining employees in their business. It can be hard to find accountants, bookkeepers, paralegals, and virtual assistants who can act as paraplanners in today’s economy. When other firms outsource to fill these roles entities that do not will find it hard to stay competitive. Risks and threats can only be avoided when Professional Services companies are ready and able to change and evolve. We are here to help with that. We count many Professional Services businesses among our clients.
Fortune 1000 Professional Services companies like the Big Accounting firms have leveraged consulting services, digital transformation firms, and staffing providers for decades. These firms actually started the trend of outsourcing and offshoring. Large multinational Law firm and Financial Advisement concerns also leverage tier 1 consulting and outsourcing firms. Until recently small Professional Service businesses and midsized ones have not embraced outside assistance. That is changing rapidly and many our leveraging Staff Augmentation services. Many are also tapping into Digital Transformation and leveraging RPA, AI, and ML. Both are helping them to be more competitive and profitable.
Valenta has experience with all the technology and innovations needed in today’s evolving Professional Services sector. We have deep experience with CPA firms, Legal Practices and Financial Planners. We have Managing Partners located in cities across the US, Canada, the UK, the EU, and Australia. Many of our partners come from the Professional Services space. Our Managing Partners work with other onshore consultants, plus offshore consultants, developers, and managers of outsourced staff to deliver the best services to our clients.
Based on our experience and conversations with clients., below are the top challenges faced by today’s Professional Services sector. Valenta can assist with all of these challenges through a combination of Process Consulting, Digital Transformation, and Staff Augmentation.
At Valenta we can aid with today’s challenges and provide services that address Accounting Firms, Legal Practices and Financial Planners needs. We can help firms automate their front end to drive billings growth. We can also utilize RPA to perform many back office tasks required for Accounting, Financial Planning and Law and decrease margin pressure as a consequence. We can also assist Professional Services companies when it comes to staffing. We can help them retain their existing staff by automating work functions and giving them better analytics to be more productive. We can also help them retain existing employees by providing virtual staff for more repetitive routine work to help them to be more client facing and strategic. We provide new economy and information economy roles like Big Data Specialists, Developers, Cyber Security Engineers, Cloud Engineers, RPA Developers, Data Security Analysts, and more. Valenta also provides traditional BPO services like accounting, bookkeeping, administration, billing staff, paralegals, paraplanners, digital marketers, IT staff, software administrators and more.
Valenta can help Professional Services companies in the following ways.
Professional Services companies cannot afford to waste time or have inefficiencies in their organizations. Process issues appear frequently in organizations with a high volume of tasks, like the ones in Professional Services. We look for waste in all processes and have staff available for process mapping, task mapping and business optimization.
Excellence in execution is essential. Great ideas and goals are only the beginning. Successfully implementing new strategies, projects, and plans is the difference between success and failure. We help our Professional Services clients flawlessly execute.
Innovation is a key to success for all businesses. The competition, customers, and the business environment are always changing. Innovation is how Professional Services companies can stay ahead of the competition and keep pace with large firms. We help our clients to be nimble and agile.
Developing and executing the right growth strategies is critical. Our clients benefit from bringing in our expertise for hire. We can provide actionable strategies for our Professional Services clients plus detailed plans for how to get desired outcomes and results.
There is a tremendous need for all companies to automate and adapt to new technologies and ways of doing business. Professional Services companies are no different. Having skill sets inhouse to pull this off can be challenging. Valenta implements solutions such as RPA and Conversational-AI for businesses of all sizes at competitive pricing. Offloading this important function to us, helps Professional Services companies focus on their core business.
In today’s environment a business must grow or die. One of the most painful challenges is sustainable and profitable growth. Our team of partners, consultants, developers, and back office staff can implement a myriad of growth strategies for Professional Services companies to strike the right balance of growth and profits.
The bottom line is crucial. Maintaining profitability and healthy billings is something every firm must pay close attention to. Professional Services companies are no different. Valenta can identify opportunities for efficiency gains and can provide ROIs for all client projects.
If current employees are under-skilled or not able to fulfill the requirements of positions, Valenta’s team of skilled and fully trained individuals can meet requirements. Hiring is time consuming and there are not always skills available within budget. Staff Augmentation can bridge the gap of competencies and economics.
Marketing in the digital age is constantly changing and evolving and it can be hard to keep up. Professional Services companies need to get the word out and address their prospects and clients. Lack of expertise or lack of budget is not an issue with Valenta’s fractional full-stack marketing services. There is a multitude of economical marketing options that are effective when implemented correctly.
Valenta provides Consulting services that can be of great value to the Professional Services segment. We can assist companies in this space streamline their front end, back office, operations, billing, client support, and HR processes for peak efficiency and the lowest cost. Savings generated can be devoted to enhancing infrastructure, upgrading legacy software platforms or partner bonuses.
Valenta Digital Transformation services can streamline operations, plus customer-facing and back-office processes by leveraging RPA and Conversational AI for Professional Services companies. We can also leverage RPA and AI for finance, legal, and accounting workflows. RPA, ML and AI can be deployed as a service with flexible SaaS models. All Valenta services are easy to scale up and ramp down which can be of great value to Professional Services companies.
Professional Services companies can also benefit from Valenta Staff Augmentation services. Hard to fill Software Developers, and other Technology roles can be supplied for better operations and decision-making. Back office roles like accountants, bookkeepers, paralegals, virtual assistants for paraplanning, IT staff, digital marketing, and more can be filled quickly and cost-effectively so that the maximum amount of resources can be dedicated to client-facing positions and other strategic roles.
Many processes lend themselves to automation in the Professional Services space. Please find the following Heat Maps highlighting areas in Finance, Accounting and Legal that are the best places to start with automation and digital transformation in the Professional Services segment.
How Can Midsized Companies Benefit from Staff Augmentation
How Can Midsized Companies Benefit from Digital Marketing
How Can Midsized Companies Benefit from Digital Transformation
How Can SMB’s benefit from
Top Conversational AI Use Cases Valenta & OneReach.ai
Professional Services businesses can benefit from Valenta services. We have partners and staff onboard who understand this sector and who have experience with Professional Services. Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission. We do this through process consulting, digital transformation, the automation of tasks, and by providing staff augmentation. Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees. We have Managing Partners located in cities across the US, Canada, the UK, the EU, and Australia. Our Managing Partners work with other onshore consultants, plus offshore consultants, developers, and managers of outsourced staff to deliver the best services to our clients. Please reach out here to locate a Managing Partner in your area.