Virtual Assistants and Admins

Valenta > Staff Augmentation > Virtual Assistants and Admins

Virtual Assistants and Admins

Virtual Assistants and Admins

At Valenta, we understand the true value of Virtual Assistants and Admins in transforming businesses. They are the backbone of virtual staffing, and their role extends far beyond just administrative tasks. Our Virtual Assistants and Admins are multi-talented individuals who can be trained to fulfill a wide range of office duties in various departments and industries. They become an integral part of our clients’ teams, taking on specific responsibilities that support the unique needs of their business.

We approach each Virtual Assistant and Admin staffing engagement by first mapping out the processes and workflows within the department in need of support. This allows us to identify any gaps in the workflow and clearly define the roles and responsibilities of each team member. Our goal is to ensure that the highest value and skilled individuals are performing the most critical tasks, freeing up business owners, executives, and other highly compensated staff from tasks that can be performed by a Virtual Assistant or Admin.

Many Businesses and Departments Benefit from Virtual Assistants and Admins

At Valenta, we invest time in understanding our clients’ needs and defining job descriptions upfront. This helps us to provide tailored solutions that meet the specific requirements of each engagement, maximizing the productivity and efficiency of our Virtual Assistants and Admins. With our focus on providing quality support, our Virtual Assistants and Admins become a valuable asset to our clients’ businesses, improving workflow, increasing profitability, and enhancing customer satisfaction. 

Many different types of US based companies can benefit from Valenta’s Virtual Assistants and Admins. Every type of company has administrative and back office work they could offload. Every department within an organization also has various admin duties. Allowing the existing staff to focus on what is most important, most strategic, billable, or client facing is a big upside of leveraging virtual admins and assistants. We have local partners located across the US who can help determine if this service is right for you. Many of them have their own virtual assistants provided by Valenta. Please reach out at any time to determine if this service can help your business. 

Why Choose Valenta?

Local-presence

Local Presence

Valenta has Managing Partners located in cities and states across the US. Our Managing Partners add a local presence that most outsourcing and staff augmentation providers do not offer. Valenta Managing Partners stay engaged with our clients and remain an ongoing resource and a key part of the account team for clients.

flexible-engagements

Flexible Engagements

Valenta offers flexible month to month agreement to all customers in the US. We charge an onboard fee and then bill monthly with no lock in contracts. Our flexible plans allow our customers to ramp up fast and also scale down quickly as required. Simply stated, we take the hassle out of staff augmentation.

Dedicated Resources, Plan

Dedicated Resources

Unlike many outsourcing and staff augmentation service providers Valenta provides dedicated resources. Our clients work with a dedicated Valenta employee and not an anonymous team of workers. Valenta resources get to know our US clients’ processes. They interact with our customers like any other virtual employee.

Staff-augmentation

Staff Augmentation Team

We bring a team to every staff augmentation engagement. In addition to local Managing Partners, every resource is managed by a Valenta Team Leader supervising several other team members in similar roles. Our Team Leaders report to Regional Services Heads who also manage recruitment. Bottom line: Valenta frees up our customers time and takes HR headaches away.

Train

Global Labor Pool

It is increasingly hard to find staff to fill roles in the US. Often, even if a role can be filled, it exceeds the budget for a given role. By leveraging Valenta staff augmentation our clients can tap into labor pools in countries across the world. These include Columbia, Trinidad, India, the Philippines, and Malaysia. Soon we also will add services in eastern Europe and Northern Africa.

forecasting

Process and Transparency

The Valenta Way is part of everything we do. We have tried and tested documented processes for delivering high-quality staff augmentation for customers in the US. Because we follow the same methods and process every time, all that we do is transparent and easily shared with clients.

operations, process

Comprehensive Services

Valenta can help clients with staff augmentation across the board. Every function of a business whether it is Accounting, Finance, IT, Operations, HR, Sales, Marketing or Support has roles that can potentially be outsourced. Valenta has staff to serve all these departments and business processes. We fill traditional roles and new information economy positions.

Compliance and Security

Valenta is ISO 27001 and ISO 9001 certified. We take compliance and security seriously. We operate service centers in the countries we operate in. Valenta has both physical and non-physical controls to ensure our company and client data is not compromised.

Virtual Assistants and Admins Can Help the Following Departments

virtual-assistants-departments
  • Finance
  • Accounting
  • Sales
  • Marketing
  • Human Resources
  • Operations
  • Customer Support
  • Information Technologies

Virtual Assistants and Admins Fill the Following Roles

virtual-assistants-roles
  • Clerical work
  • Back office work
  • Agreement & contract processing
  • Collections calls
  • Customer outreach
  • First level support calls
  • Market research
  • Onboarding staff administration
  • Offboarding staff administration
  • Benefits administration
  • Executive assistance
  • Calendar management
  • Travel arrangements
  • Expense processing
  • Data and report collection
  • Meeting note taking
  • Client information gathering
  • CRM data entry
  • ERP data entry
  • Appointment setting
  • Routine correspondence

Virtual Assistants and Admins Can Help These Businesses

INSURANCE-COMPANIES

Insurance companies

real-estate-investments

Real Estate Investment firms

Property Management

healthcare

Healthcare providers

Accounting practices

LAW

Law Practitioners

financial-planners

Financial Planners

Banking

Manufacturing

Manufacturing

Supply & Logistics

Construction

telecommunication

Telecommunication providers

utility

Utility providers

Hospitality

education

Education

Consumer Goods

retail

Retail

oil-and-gas

Oil & Gas

Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission.  We do this through process consulting, digital transformation, and the automation of tasks. We also do this by providing staff augmentation.  Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees.

When it comes to staff augmentation and providing Valenta Virtual Assistants and Admins our goals are as follows:

  • Help our clients focus on their customer and clients
  • Help businesses acquire needed skills that may be difficult to find
  • Help businesses reduce staffing expenses
  • Complement and work hand in glove with existing staff
  • Increase your business’s revenue and profitability
  • Increase your business’s productivity and efficiency
  • Offer our clients flexible engagements and commercial terms

Please reach out to us to discuss your staffing requirements. We look forward to serving you and helping your business.

Valenta Pricing Packages:

Virtual Assistant

Full Time

From $ 2,200 per month

Part Time

From $ 1,100 per month

How Can Virtual Assistants Help Your Business Accomplish More?