Digital people and virtual agents are the next step in customer engagement and assistance. When done well customers enjoy it and they are well served. In this article we will provide an overview of a...Read More

To address financial crime staff requirements large financial institutions, hire their own employees or bring on board expensive contractors. Mid-sized financial institutions to date have not had much access to financial crime analysis. At Valenta...Read More

At Valenta we assist many professional service provider businesses. Professional service providers make up a sizable portion of small to medium organizations. Valenta is exclusively focused on this sector. Legal practices make up a significant...Read More

Banks need to be on the cutting edge of technology to combat financial crimes. However, the detection of these crimes — such as money laundering and other corrupt activities — is typically handled by a...Read More

Business Process Outsourcing (BPO) is not a new concept. Most large organisations across the globe have been using BPO providers for decades to streamline non-differentiated parts of their business so they can focus on the...Read More

ESG is an acronym that stands for environmental, social, and governance. It refers to using those three factors to measure the ethical impact and sustainability of a company or business. A large number of socially...Read More