Process and Task Mining

Process mining and task mining can be critical technologies for businesses today.  They can complement Robotic Process Automation (RPA) and enable organizations to take a data-driven approach to process optimization.  By capturing the current state of any process from start to finish, Process Mining can create detailed process maps and flows that help business analysts and process consultants identify areas for improvement.  Process Mining and Task Mining applications connect with various enterprise systems such as ERP, CRM, Finance, Accounting, Operations, HR, and other business applications to uncover deviations from processes.  Once these are uncovered, they can be corrected.  They can also often be automated using RPA bots.  Task mining monitors user activity on their individual systems to assess the efficiency of a task within a broader process.  It tracks data ranging from keystrokes to mouse clicks.  Task mining gathers user input across various applications required to complete any given task.  Task mining uses advanced technologies such as Optical Character Recognition (OCR), Natural Language Processing (NLP), and Machine Learning (ML) algorithms to interpret and analyze data for business analysts and process consultants to further study.

Many mid-sized companies face challenges when it comes to implementing process mining and task mining.  One of the most significant challenges is the lack of skilled resources and the latest technology.  Both can be expensive.  Mid-sized companies often have limited budgets and may not have the financial resources to invest in the latest process and task mining technologies or hire expensive dedicated data analysts.  Frequently mid-sized companies may have information and processes spread across multiple systems and applications.  This can make it difficult to launch optimization efforts and process and task mining effectively.  Process mining and task mining projects require astute process optimization consulting combined with the ability to make digital transformation insights.  Not every company or third-party consultancy is up to this task.  Addressing these challenges requires a strategic approach that considers the unique needs and constraints of mid-sized companies. Partnering with a trusted third-party provider with expertise in process and task mining, as well as process optimization and digital transformation consulting can be an effective solution.  At Valenta, we tick all these boxes.  Process and task mining makes a huge difference for our clients, and we are pleased to offer this service. 

Valenta is an excellent choice for mid-sized companies that want to implement process improvement through the use of process mining and task mining.  We understand that mid-sized companies have limited resources, staff, expertise, and technology available.  We work closely with businesses to create a process optimization mindset when defining their process and task mining strategy.  By adopting process mining and task mining technologies, mid-sized companies can optimize their processes, reduce costs, and gain a competitive advantage in today’s digital world.  Our local Managing Partners have expertise in process optimization, digital transformation, and process mining, and task mining.  They work with other local Managing Partners, plus onshore, nearshore, and offshore Valenta staff to bring comprehensive services that can move the needle.  Our team can manage complex data environments, generate accurate insights, and identify areas for improvement.  By partnering with Valenta, mid-sized companies can leverage the latest process and task mining technologies and best practices to achieve their business goals, drive growth and profitability, and digitally transform.  Please reach out at any time to start discussing how to optimize your business. 

There is a sign off at each step to ensure no sub process or task is missed during the development phase and should there be any changes as per business requirements, the process is documented before redesign and development.

Our approach
Valenta believes in designing, modernizing, and building mission Critical technology systems which most clients depend on every day. We are a focused, independent company, implementing Valenta’s Business-Unit Prototype, we make sure that strategic requirements are covered, and that the solution is built from end-to-end from a chosen business function.

Here are the three simple steps we take for Automation implementations.  

The end results will consist of a centralized team in charge of finding and promoting interesting analysis across the entire organization.

Local teams will be empowered to create and innovate. The centralized team identifies the most successful work being done at a local level and provides a platform to share and promote this work at a corporate level.

Valenta’s Managed Automation service is designed to Measure and Govern automation programs to align with business outcomes. Using a Managed Service not only offers Companies a much faster ROI, but it also enables organizations to repurpose their in-house resources to more revenue driven activities.